§ 1681g. Disclosures to consumers  


Latest version.
  • (a) Information on file; sources; report recipientsEvery consumer reporting agency shall, upon request, and subject to section 1681h(a)(1) of this title, clearly and accurately disclose to the consumer:(1) All information in the consumer’s file at the time of the request, except that—(A) if the consumer to whom the file relates requests that the first 5 digits of the social security number (or similar identification number) of the consumer not be included in the disclosure and the consumer reporting agency has received appropriate proof of the identity of the requester, the consumer reporting agency shall so truncate such number in such disclosure; and(B) nothing in this paragraph shall be construed to require a consumer reporting agency to disclose to a consumer any information concerning credit scores or any other risk scores or predictors relating to the consumer.(2) The sources of the information; except that the sources of information acquired solely for use in preparing an investigative consumer report and actually used for no other purpose need not be disclosed: Provided, That in the event an action is brought under this subchapter, such sources shall be available to the plaintiff under appropriate discovery procedures in the court in which the action is brought.(3)(A) Identification of each person (including each end-user identified under section 1681e(e)(1) of this title) that procured a consumer report—(i) for employment purposes, during the 2-year period preceding the date on which the request is made; or(ii) for any other purpose, during the 1-year period preceding the date on which the request is made.(B) An identification of a person under subparagraph (A) shall include—(i) the name of the person or, if applicable, the trade name (written in full) under which such person conducts business; and(ii) upon request of the consumer, the address and telephone number of the person.(C) Subparagraph (A) does not apply if—(i) the end user is an agency or department of the United States Government that procures the report from the person for purposes of determining the eligibility of the consumer to whom the report relates to receive access or continued access to classified information (as defined in section 1681b(b)(4)(E)(i) affidavit of fact that is acceptable to the business entity for that purpose.(3) ProceduresThe request of a victim under paragraph (1) shall—(A) be in writing;(B) be mailed to an address specified by the business entity, if any; and(C) if asked by the business entity, include relevant information about any transaction alleged to be a result of identity theft to facilitate compliance with this section including—(i) if known by the victim (or if readily obtainable by the victim), the date of the application or transaction; and(ii) if known by the victim (or if readily obtainable by the victim), any other identifying information such as an account or transaction number.(4) No charge to victim

    Information required to be provided under paragraph (1) shall be so provided without charge.

    (5) Authority to decline to provide informationA business entity may decline to provide information under paragraph (1) if, in the exercise of good faith, the business entity determines that—(A) this subsection does not require disclosure of the information;(B) after reviewing the information provided pursuant to paragraph (2), the business entity does not have a high degree of confidence in knowing the true identity of the individual requesting the information;(C) the request for the information is based on a misrepresentation of fact by the individual requesting the information relevant to the request for information; or(D) the information requested is Internet navigational data or similar information about a person’s visit to a website or online service.(6) Limitation on liability

    Except as provided in section 1681s of this title, sections 1681n and 1681o of this title do not apply to any violation of this subsection.

    (7) Limitation on civil liability

    No business entity may be held civilly liable under any provision of Federal, State, or other law for disclosure, made in good faith pursuant to this subsection.

    (8) No new recordkeeping obligation

    Nothing in this subsection creates an obligation on the part of a business entity to obtain, retain, or maintain information or records that are not otherwise required to be obtained, retained, or maintained in the ordinary course of its business or under other applicable law.

    (9) Rule of construction(A) In general

    No provision of subtitle A of title V of Public Law 106–102 [15 U.S.C. 6801 et seq.], prohibiting the disclosure of financial information by a business entity to third parties shall be used to deny disclosure of information to the victim under this subsection.

    (B) Limitation

    Except as provided in subparagraph (A), nothing in this subsection permits a business entity to disclose information, including information to law enforcement under subparagraphs (B) and (C) of paragraph (1), that the business entity is otherwise prohibited from disclosing under any other applicable provision of Federal or State law.

    (10) Affirmative defenseIn any civil action brought to enforce this subsection, it is an affirmative defense (which the defendant must establish by a preponderance of the evidence) for a business entity to file an affidavit or answer stating that—(A) the business entity has made a reasonably diligent search of its available business records; and(B) the records requested under this subsection do not exist or are not reasonably available.(11) Definition of victim

    For purposes of this subsection, the term “victim” means a consumer whose means of identification or financial information has been used or transferred (or has been alleged to have been used or transferred) without the authority of that consumer, with the intent to commit, or to aid or abet, an identity theft or a similar crime.

    (12) Effective date

    This subsection shall become effective 180 days after December 4, 2003.

    (13) Effectiveness study

    Not later than 18 months after December 4, 2003, the Comptroller General of the United States shall submit a report to Congress assessing the effectiveness of this provision.

    (f) Disclosure of credit scores(1) In generalUpon the request of a consumer for a credit score, a consumer reporting agency shall supply to the consumer a statement indicating that the information and credit scoring model may be different than the credit score that may be used by the lender, and a notice which shall include—(A) the current credit score of the consumer or the most recent credit score of the consumer that was previously calculated by the credit reporting agency for a purpose related to the extension of credit;(B) the range of possible credit scores under the model used;(C) all of the key factors that adversely affected the credit score of the consumer in the model used, the total number of which shall not exceed 4, subject to paragraph (9);(D) the date on which the credit score was created; and(E) the name of the person or entity that provided the credit score or credit file upon which the credit score was created.(2) DefinitionsFor purposes of this subsection, the following definitions shall apply:(A) Credit scoreThe term “credit score”—(i) means a numerical value or a categorization derived from a statistical tool or modeling system used by a person who makes or arranges a loan to predict the likelihood of certain credit behaviors, including default (and the numerical value or the categorization derived from such analysis may also be referred to as a “risk predictor” or “risk score”); and(ii) does not include—(I) any mortgage score or rating of an automated underwriting system that considers one or more factors in addition to credit information, including the loan to value ratio, the amount of down payment, or the financial assets of a consumer; or(II) any other elements of the underwriting process or underwriting decision.(B) Key factors

    The term “key factors” means all relevant elements or reasons adversely affecting the credit score for the particular individual, listed in the order of their importance based on their effect on the credit score.

    (3) Timeframe and manner of disclosure

    The information required by this subsection shall be provided in the same timeframe and manner as the information described in subsection (a) of this section.

    (4) Applicability to certain usesThis subsection shall not be construed so as to compel a consumer reporting agency to develop or disclose a score if the agency does not—(A) distribute scores that are used in connection with residential real property loans; or(B) develop scores that assist credit providers in understanding the general credit behavior of a consumer and predicting the future credit behavior of the consumer.(5) Applicability to credit scores developed by another person(A) In general

    This subsection shall not be construed to require a consumer reporting agency that distributes credit scores developed by another person or entity to provide a further explanation of them, or to process a dispute arising pursuant to section 1681i of this title, except that the consumer reporting agency shall provide the consumer with the name and address and website for contacting the person or entity who developed the score or developed the methodology of the score.

    (B) Exception

    This paragraph shall not apply to a consumer reporting agency that develops or modifies scores that are developed by another person or entity.

    (6) Maintenance of credit scores not required

    This subsection shall not be construed to require a consumer reporting agency to maintain credit scores in its files.

    (7) Compliance in certain casesIn complying with this subsection, a consumer reporting agency shall—(A) supply the consumer with a credit score that is derived from a credit scoring model that is widely distributed to users by that consumer reporting agency in connection with residential real property loans or with a credit score that assists the consumer in understanding the credit scoring assessment of the credit behavior of the consumer and predictions about the future credit behavior of the consumer; and(B) a statement indicating that the information and credit scoring model may be different than that used by the lender.(8) Fair and reasonable fee

    A consumer reporting agency may charge a fair and reasonable fee, as determined by the Bureau, for providing the information required under this subsection.

    (9) Use of enquiries as a key factor

    If a key factor that adversely affects the credit score of a consumer consists of the number of enquiries made with respect to a consumer report, that factor shall be included in the disclosure pursuant to paragraph (1)(C) without regard to the numerical limitation in such paragraph.

    (g) Disclosure of credit scores by certain mortgage lenders(1) In generalAny person who makes or arranges loans and who uses a consumer credit score, as defined in subsection (f) of this section, in connection with an application initiated or sought by a consumer for a closed end loan or the establishment of an open end loan for a consumer purpose that is secured by 1 to 4 units of residential real property (hereafter in this subsection referred to as the “lender”) shall provide the following to the consumer as soon as reasonably practicable:(A) Information required under subsection (f)(i) In general

    A copy of the information identified in subsection (f) of this section that was obtained from a consumer reporting agency or was developed and used by the user of the information.

    (ii) Notice under subparagraph (D)

    In addition to the information provided to it by a third party that provided the credit score or scores, a lender is only required to provide the notice contained in subparagraph (D).

    (B) Disclosures in case of automated underwriting system(i) In general

    If a person that is subject to this subsection uses an automated underwriting system to underwrite a loan, that person may satisfy the obligation to provide a credit score by disclosing a credit score and associated key factors supplied by a consumer reporting agency.

    (ii) Numerical credit score

    However, if a numerical credit score is generated by an automated underwriting system used by an enterprise, and that score is disclosed to the person, the score shall be disclosed to the consumer consistent with subparagraph (C).

    (iii) Enterprise defined

    For purposes of this subparagraph, the term “enterprise” has the same meaning as in paragraph (6) of section 4502 of title 12.

    (C) Disclosures of credit scores not obtained from a consumer reporting agency

    A person that is subject to the provisions of this subsection and that uses a credit score, other than a credit score provided by a consumer reporting agency, may satisfy the obligation to provide a credit score by disclosing a credit score and associated key factors supplied by a consumer reporting agency.

    (D) Notice to home loan applicants

    A copy of the following notice, which shall include the name, address, and telephone number of each consumer reporting agency providing a credit score that was used:

    “notice to the home loan applicant

    “In connection with your application for a home loan, the lender must disclose to you the score that a consumer reporting agency distributed to users and the lender used in connection with your home loan, and the key factors affecting your credit scores.

    “The credit score is a computer generated summary calculated at the time of the request and based on information that a consumer reporting agency or lender has on file. The scores are based on data about your credit history and payment patterns. Credit scores are important because they are used to assist the lender in determining whether you will obtain a loan. They may also be used to determine what interest rate you may be offered on the mortgage. Credit scores can change over time, depending on your conduct, how your credit history and payment patterns change, and how credit scoring technologies change.

    “Because the score is based on information in your credit history, it is very important that you review the credit-related information that is being furnished to make sure it is accurate. Credit records may vary from one company to another.

    “If you have questions about your credit score or the credit information that is furnished to you, contact the consumer reporting agency at the address and telephone number provided with this notice, or contact the lender, if the lender developed or generated the credit score. The consumer reporting agency plays no part in the decision to take any action on the loan application and is unable to provide you with specific reasons for the decision on a loan application.

    “If you have questions concerning the terms of the loan, contact the lender.”.

    (E) Actions not required under this subsectionThis subsection shall not require any person to—(i) explain the information provided pursuant to subsection (f) of this section;(ii) disclose any information other than a credit score or key factors, as defined in subsection (f) of this section;(iii) disclose any credit score or related information obtained by the user after a loan has closed;(iv) provide more than 1 disclosure per loan transaction; or(v) provide the disclosure required by this subsection when another person has made the disclosure to the consumer for that loan transaction.(F) No obligation for content(i) In general

    The obligation of any person pursuant to this subsection shall be limited solely to providing a copy of the information that was received from the consumer reporting agency.

    (ii) Limit on liability

    No person has liability under this subsection for the content of that information or for the omission of any information within the report provided by the consumer reporting agency.

    (G) Person defined as excluding enterprise

    As used in this subsection, the term “person” does not include an enterprise (as defined in paragraph (6) of section 4502 of title 12).

    (2) Prohibition on disclosure clauses null and void(A) In general

    Any provision in a contract that prohibits the disclosure of a credit score by a person who makes or arranges loans or a consumer reporting agency is void.

    (B) No liability for disclosure under this subsection

    A lender shall not have liability under any contractual provision for disclosure of a credit score pursuant to this subsection.

(Pub. L. 90–321, title VI, § 609, as added Pub. L. 91–508, title VI, § 601, Oct. 26, 1970, 84 Stat. 1131; amended Pub. L. 103–325, title III, § 339, Sept. 23, 1994, 108 Stat. 2237; Pub. L. 104–208, div. A, title II, § 2408(a)–(d)(1), (e)(5)(A), Sept. 30, 1996, 110 Stat. 3009–436, 3009–437, 3009–439; Pub. L. 105–347, § 4(a), Nov. 2, 1998, 112 Stat. 3210; Pub. L. 108–159, title I, §§ 115, 151(a)(1), title II, §§ 211(c), 212(a)–(c), title VIII, § 811(d), Dec. 4, 2003, 117 Stat. 1961, 1970, 1973–1975, 2011; Pub. L. 111–203, title X, § 1088(a)(2)(C), July 21, 2010, 124 Stat. 2087.)

References In Text

References in Text

Section 1681b(b)(4) of this title, referred to in subsec. (a)(3)(C)(i), was subsequently amended, and section 1681b(b)(4)(E) no longer defines the term “classified information”. However, such term is defined elsewhere in that section.

For the effective date of this subchapter, referred to in subsec. (b), see section 504(d) of Pub. L. 90–321, set out as an Effective Date note under section 1681 of this title.

Section 211(c) of the Fair and Accurate Credit Transactions Act of 2003, referred to in subsec. (c)(1)(B)(v), probably means section 211(d) of Pub. L. 108–159, which is set out as a note under section 1681j of this title and relates to the promulgation of regulations. Section 211(c) of Pub. L. 108–159 amended this section.

Section 1681a(w) of this title, referred to in subsec. (c)(1)(B)(vi), was redesignated section 1681a(x) of this title by Pub. L. 111–203, title X, § 1088(a)(1), July 21, 2010, 124 Stat. 2086.

Public Law 106–102, referred to in subsec. (e)(9)(A), is Pub. L. 106–102, Nov. 12, 1999, 113 Stat. 1338, as amended, known as the Gramm-Leach-Bliley Act. Subtitle A of title V of the Act is classified principally to subchapter I (§ 6801 et seq.) of chapter 94 of this title. For complete classification of this Act to the Code, see Short Title of 1999 Amendment note set out under section 1811 of Title 12, Banks and Banking, and Tables.

Amendments

Amendments

2010—Pub. L. 111–203 substituted “the Bureau” for “the Commission” wherever appearing.

2003—Subsec. (a)(1). Pub. L. 108–159, § 115, substituted “except that—

“(A) if the consumer to whom the file relates requests that the first 5 digits of the social security number (or similar identification number) of the consumer not be included in the disclosure and the consumer reporting agency has received appropriate proof of the identity of the requester, the consumer reporting agency shall so truncate such number in such disclosure; and

“(B) nothing”

for “except that nothing”.

Subsec. (a)(2), (3)(C). Pub. L. 108–159, § 811(d), realigned margins.

Subsec. (a)(6). Pub. L. 108–159, § 212(a), added par. (6).

Subsec. (c). Pub. L. 108–159, § 211(c), amended subsec. (c) generally. Prior to amendment, subsec. (c) related to the summary of rights required to be included with disclosure to consumers by consumer reporting agencies.

Subsecs. (d), (e). Pub. L. 108–159, § 151(a)(1), added subsecs. (d) and (e).

Subsec. (f). Pub. L. 108–159, § 212(b), added subsec. (f).

Subsec. (g). Pub. L. 108–159, § 212(c), added subsec. (g).

1998—Subsec. (a)(3)(C). Pub. L. 105–347 added subpar. (C).

1996—Subsec. (a). Pub. L. 104–208, § 2408(e)(5)(A), in introductory provisions substituted “, and subject to section 1681h(a)(1) of this title” for “and proper identification of any consumer”.

Subsec. (a)(1). Pub. L. 104–208, § 2408(a), amended par. (1) generally. Prior to amendment, par. (1) read as follows: “The nature and substance of all information (except medical information) in its files on the consumer at the time of the request.”

Subsec. (a)(3). Pub. L. 104–208, § 2408(b), amended par. (3) generally. Prior to amendment, par. (3) read as follows: “The recipients of any consumer report on the consumer which it has furnished—

“(A) for employment purposes within the two-year period preceding the request, and

“(B) for any other purpose within the six-month period preceding the request.”

Subsec. (a)(5). Pub. L. 104–208, § 2408(c), added par. (5).

Subsec. (c). Pub. L. 104–208, § 2408(d)(1), added subsec. (c).

1994—Subsec. (a)(4). Pub. L. 103–325 added par. (4).

Effective Date Of Amendment

Effective Date of 2010 Amendment

Amendment by Pub. L. 111–203 effective on the designated transfer date, see section 1100H of Pub. L. 111–203, set out as a note under section 552a of Title 5, Government Organization and Employees.

Effective Date of 2003 Amendment

Amendment by Pub. L. 108–159 subject to joint regulations establishing effective dates as prescribed by Federal Reserve Board and Federal Trade Commission, except as otherwise provided, see section 3 of Pub. L. 108–159, set out as a note under section 1681 of this title.

Effective Date of 1998 Amendment

Amendment by Pub. L. 105–347 deemed to have same effective date as amendments made by section 2403 of Pub. L. 104–208, see section 7 of Pub. L. 105–347, set out as a note under section 1681a of this title.

Effective Date of 1996 Amendment

Amendment by Pub. L. 104–208 effective 365 days after Sept. 30, 1996, with special rule for early compliance, see section 2420 of Pub. L. 104–208, set out as a note under section 1681a of this title.

Miscellaneous

Simplified Disclosure To Maximize Comprehensibility and Standardization

Pub. L. 104–208, div. A, title II, § 2408(e)(2), (3), Sept. 30, 1996, 110 Stat. 3009–438, 3009–439, provided that:“(2) Simplified disclosure.—Not later than 90 days after the date of enactment of this Act [Sept. 30, 1996], each consumer reporting agency shall develop a form on which such consumer reporting agency shall make the disclosures required under section 609(a) of the Fair Credit Reporting Act [15 U.S.C. 1681g(a)], for the purpose of maximizing the comprehensibility and standardization of such disclosures.“(3) Goals.—The Federal Trade Commission shall take appropriate action to assure that the goals of comprehensibility and standardization are achieved in accordance with paragraph (2).”